Meetscape
Complaints & grievances
Last updated 20 October 2026
If something on Meetscape has harmed you, or you’re unhappy with how we handled something, we want to hear about it and fix it.
What you can complain about
- Content or behaviour of another member (harassment, threats, blackmail, impersonation, fake profiles, intimate images shared without consent).
- How we handled a report, your data, a payment or a refund.
- Anything you believe is unlawful.
How to complain
- In the app: Help Center → File a complaint, then follow it in My tickets.
- By email to our grievance officer: grievance@meetscape.app.
- Through the form below.
Our timelines
- We acknowledge every complaint within 24 hours.
- We aim to resolve complaints within 7 days; harmful content such as non-consensual images or threats is acted on as fast as possible.
- We reply to formal legal notices within 15 days.
Grievance officer
Grievance Officer, Meetscape · grievance@meetscape.app · Karachi, Pakistan
If you’re not satisfied
You can escalate unlawful online content to the Pakistan Telecommunication Authority (PTA) or report cybercrime to the FIA Cyber Crime Wing (helpline 1991). Consumer complaints can be taken to the consumer court in your district.