Refund & Cancellation Policy

Free features

Joining the waitlist, creating an account, verification, joining free plans and all safety features are free. Nothing is charged without your clear confirmation.

Event tickets and paid meetups

• Each event shows its cancellation terms before you pay.
• If an event is cancelled by Meetscape or the host, you get a full refund.
• If an event is rescheduled, you can keep your ticket or get a full refund.
• Unless the event’s terms say otherwise, you can cancel up to 48 hours before the start for a full refund. After that, tickets are non-refundable but may be transferable where the event allows.

Founding Membership and passes

• What is included, the price and the duration are listed before purchase.
• Cancel within 14 days of purchase, before using any benefit, for a full refund.
• After that, or once benefits have been used, refunds are pro-rata for the unused period, minus any benefits already used.
• Passes give access to events and perks. They are not a stored balance or cash.

Subscriptions (Meetscape+)

You can cancel any time; you keep access until the end of the paid period and won’t be charged again. Purchases made through the Apple App Store or Google Play are refunded through Apple or Google under their policies.

How refunds are paid

Approved refunds are returned to the original payment method within 7–14 working days. Your bank or wallet provider may take a few extra days to show it.

Service delivery

Meetscape is a digital service. Tickets, passes and memberships are delivered instantly in the app and by email after payment. Nothing is shipped physically, except welcome kits where a membership includes one; these are delivered within Pakistan and their timing is shown at purchase.

How to request a refund

Use the booking in the app, or email hello@meetscape.app with your booking reference. You can also use our contact form. We reply within 3 working days.

Nothing in this policy limits your rights under Pakistani consumer protection law.