Privacy Policy

1. Who we are

Meetscape is operated by Meetscape, Karachi, Pakistan. Meetscape is being incorporated as a private limited company in Pakistan with the Securities and Exchange Commission of Pakistan (SECP).

For privacy questions or requests, write to privacy@meetscape.app or use our contact form. Our grievance officer can be reached at grievance@meetscape.app.

2. What we collect

On this website and the waitlist

• Waitlist: name, email, city, the interests you choose, whether you want updates, your referral code and who invited you.
• Contact and complaint forms: name, email, organisation (optional) and your message.
• Security: a one-way hashed form of your IP address and the time of each request, to stop spam and abuse. We do not keep your raw IP address with your details.

In the Meetscape app

• Account: email or phone number and login details.
• Profile: name, date of birth (used only to confirm you are 18+; others see your age, never your date of birth), city or area, photos, interests and what you are looking for.
• Verification: a live selfie and your CNIC (or other ID) to confirm you are a real adult and that the name matches.
• Location: your device location is used on your device to show what is near you. We store at most a rounded point (about 1 km). Other members see only your general area and a rounded distance, never your exact address or live location.
• Activity: plans you host or join, circles, bookings, messages you send, reports and safety tools you use.
• Payments: the transaction reference, amount and status. Card and wallet details are entered on our payment provider’s secure page and never reach our servers.
• Device and usage: app version, device type, crash reports and product events (for example “joined a plan”), without message content or exact location.

3. How and why we use it

• To provide the service: create your profile, show relevant plans and people, deliver messages and process bookings (to perform our contract with you).
• To keep people safe: verify identity and age, prevent fake accounts, fraud and abuse, and investigate reports (our legitimate interest in a safe community, and legal obligations).
• To communicate: invites, launch news and service messages. Marketing emails only if you opted in; unsubscribe any time (your consent).
• To meet legal obligations, including record-keeping under the Prevention of Electronic Crimes Act 2016 (PECA) and tax law.
• To improve Meetscape using aggregated, de-identified statistics.

We do not sell your personal data, we do not use it for third-party advertising, and we do not run advertising trackers on this website.

4. Verification data

Selfies and ID documents are stored separately with the strictest access: only you and authorised reviewers. They are encrypted, never shown to other members, never used for advertising, and deleted when no longer needed for verification, fraud prevention or legal obligations.

5. Who we share data with

• Service providers who process data on our instructions: hosting and databases (for example Hostinger and Supabase), identity verification, payment processing, email delivery, crash reporting and app stores. They may only use it to provide their service to us.
• Other members: only what your settings allow, for example your profile and the plans you join. Verification documents are never shared.
• Venues, hosts and businesses: only the booking details needed to serve you.
• Authorities: only against a valid legal order (for example under PECA or the Code of Criminal Procedure) or in an emergency involving a risk to someone’s life or safety. We check each request, disclose only what is required and keep a record.
• If Meetscape is restructured or acquired, data may transfer to the new operator under this policy.

6. Google, Meta, LinkedIn and other platforms

• Signing in with another account. If you choose to sign in with Google, Apple or another provider, we receive only the basic profile they share (such as name, email and profile picture) to create and secure your account.
• Google user data. Meetscape’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google user data for advertising and do not sell it.
• YouTube. Meetscape uses YouTube API Services to publish videos to Meetscape’s own YouTube channel. By using any YouTube feature in Meetscape you agree to the YouTube Terms of Service, and Google’s Privacy Policy applies. You can revoke Meetscape’s access to your Google account at any time at Google security settings.
• Meta (Facebook, Instagram, Threads) and LinkedIn. We use their official APIs to publish Meetscape’s own posts to Meetscape’s own pages and accounts. We do not use these integrations to collect personal data about other people. Access tokens are stored securely and can be revoked in each platform’s settings.

7. Where data is stored

Our providers may store data on servers outside Pakistan. We choose providers with strong security and contractual protections.

8. How long we keep it

• Waitlist details: until you join the app or ask us to delete them, and at most 24 months after the app launches in your city.
• App accounts: while your account is active. After you delete your account, your profile, photos, matches and messages are hidden immediately and permanently deleted after 30 days.
• Traffic data (security logs and connection records): at least one year, as section 32 of PECA requires. Usage records about 13 months; security and audit logs 3 years; closed safety and support records 2 years; crash reports 90 days.
• Payment records: as long as tax and accounting law requires, without your name where possible.
• Data under a legal hold: until the order no longer requires it.

9. Your rights and choices

• Access, correct or download your data (in the app: Privacy Center, or by emailing privacy@meetscape.app).
• Delete your account and data: see how to delete your data.
• Withdraw consent for marketing at any time.
• Complain to our grievance officer: see complaints and grievances.

We reply to privacy requests within 30 days and acknowledge them within 24 hours.

10. Age

Meetscape is only for adults aged 18 and over. It is not directed at children and we do not knowingly collect data from anyone under 18. If you believe a minor has signed up, contact safety@meetscape.app and we will remove the account and data. See our Child Safety Standards.

11. Cookies

This website uses no advertising or analytics cookies. See our Cookie Policy.

12. Security

Data is encrypted in transit (HTTPS), access is controlled at the database level, media is served through expiring links, and we collect as little as we can. No app can stop screenshots; we treat image abuse as a high-severity report.

13. Changes

We will update the date above when this policy changes and tell you in the app or by email about important changes.